How the Centrelink debt debacle failure rate is much worse than we all thought

By Peter Martin
Updated January 31 2017 - 2:08pm, first published 2:00pm
Janette Suffield received a debt letter from Centrelink.
Janette Suffield received a debt letter from Centrelink.

It has become the most widely cited figure in the Centrelink robo-debt debate: that 20 per cent of the debts identified by its data-matching machine are wrong.