+60d ago

Property Claims Consultant

Hays Contact Centres

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Base pay
$50k - $60k
Work type
Permanent
Contract type
How this job matches you
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Pay guide
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Base pay range
$50k - $60k
Market average
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Full job description

Your new company

Work for one of Australia's leading and best regarded insurance companies to support their customers who have experienced damage to their properties. We have an inclusive work culture that is built to see their employees grow and thrive within the business.

Your new role

The purpose of the role and your unique contribution is.

  • Taking warm inbound calls from customers wanting to lodge claims
  • To be responsible for providing world class customer claims experiences
  • Ensuring you are empathetic in times of need
  • Provide absolute clarity and direction on how we manage the claim
  • Learning and developing from day one

What you'll need to succeed

  • Customer Service experience
  • Insurance experience not mandatory but desired
  • Previous work experience in customer facing, service orientated role
  • Clear professional communication skills
  • Comfortable being on the phone and working from home
  • Please note you must be fully vaccinated or be able to provide evidence of a signed medical exemption.

What you'll get in return

  • Full time, Monday – Friday 8.30 - 5pm
  • One late shift once a fortnight - 10.30-7pm
  • 12 months Fixed term Contract with the high potential for extension or permeance
  • Full training and supportive environment, even though Working From Home
  • Amazing, supportive culture
  • Central Parramatta location when required in the office
  • 55k plus 13% superannuation

What you need to do now

To Apply -

Submit your application using the Apply Now button. Within 24 hours of your application submission, you will receive an online form via SMS/Email which you should complete at your earliest convenience. Please note, this online form should take no longer than 5 minutes to complete and is required for your application to be considered.

LHS 297508 #2583271

Job details
Date posted
22 Nov 2021
Category
Customer Service & Call Centre
Occupation
Claims
Base pay
$50k - $60k
Work type
Permanent
Job mode
Standard/Business Hours

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