Silver Heart Care offers personal, practical care for Redlands aged and disabled community

The idea was born when Ms Sanders, who has a family member with special needs realised despite NDIS funding clients were not getting to do what they were interested in or learning life skills.

"We want to provide an extra ordinary service. We match carers with specialised experience with our clients - tailored, confidence building and engaging care," Ms Sanders said.

The woman have a wealth of knowledge of aged and disability care and have sourced local people to help them create a more personal plan for their clients.

"We want our clients to gain a skill, become independent and have fun," she said.

Creative mind Sindu Karamchedu joined Silver Heart Care to offer musical inspiration.

"I care for an elderly woman who loves music. She sings while I play the piano - we mostly do old show tunes and jazz. It is incredible to see how my playing has such a good affect on her - there is a strong emotional connection to this activity," she said.

Rashid Davids and Kelly Warren are cooks who teach clients easy meals to prepare for themselves.

"They enjoy the one-on-one communication and doing something they like to do - it opens up a whole new world," Mr Davids said.

Ms Warren said the nutritional meals also offer clients a balanced diet and even inspire family members to try new recipes.

During COVID-19 lockdown carers play an important role as it is sometimes the only interaction to the outside world aged care residents or people with disabilities have.

Ms Irving said tailored, engaging support is the way forward.

"Offering more than just care gives clients self esteem, confidence - It's empowering," she said.

The team are working on farm visits with horses, assisted technology including lessons on how to use online communication tools so family and friends are able to catch-up during COVID-19 lockdown.